kK
kgomotso K

1 reviews | Active since Jun 2016

30 Nov 2016, 10:22

I am Super ****ed Off at Nedbank and I want to Switch from This Bank ASAP.

<p>So I go to Nedbank on Thursday 24th November, to order a Debit card because I have relocated and left my cards at my other place. I tell this guy that was helping me at Nedbank Balfour Park by teller number 3 that Please please do not Block those cards just order me new ones reason being I have hired a car with AVIS using my American Express Cheque Card which I had it with me & also told him that I am off to Avis to drop and Top-Up another vehicle. Now he goes and Block my cards even when I told him that. Next thing he failed to sort the Mess out and gives me a Temporary card without a chip, Like how am I supposed to hire a car with that card? I was forced to open a Savings account on Friday to enable me to hire a car. Such an Inconvinience and having have to pay for those two cards yet the one was blocked without my consent. NOW Avis has paid me back my Rental deposit I am unable to get those funds because the card is BLOCKED! Like can you really NEDBANK? NO THATS TOTALLY UNFAIR!</p>

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Replies (1)
Nedbank
Nedbank's reply30 Nov 2016, 12:19
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team