I am not a happy customer at all, I regret that I opened an account with Nedbank. I should not have done that at all. I went on to open a 32 days notice and invested R100 000, at the beginning of the lock down i called and i asked should i place a notice

I am not a happy customer at all, I regret that I opened an account with Nedbank. I should not have done that at all. I went on to open a 32 days notice and invested R100 000, at the beginning of the lock down i called and i asked should i place a notice and take all my money out incase i have emergencies they said to me no need at all when i want my money i will get it back within 2 days because of Covid-19, so i relaxed and didn't see the need to withdraw it.

A month later i called to request R10400 they said 48 hours, it took them 3 full weeks and a lot of complaints to give me my money and instead i got R10000 and not the R10400 i requested.

On the 27th of May i went to complete a form to get all my money out of my investment account, i wrote on the form the reason and taking my money out is because am not happy with the service as well as Covid-19 obviously because am earning less now and am not happy that my money is delayed everytime i request and Yes i am affected by the Covid-19. I was informed i will receive my money within 48hours and till date i have not received my money, I am told that this is because i have stated two reasons on the form and they confused whether its covid or am not happy WOOOOOOWWWWW so if its both it means i must pay penalty fee, Guess what i do not care. I want all my money back and if you will charge me for this then shut all my bank accounts with you never ever again!!!!!!!

Totally disgusting service from you Nedbank, why did you not let me withdraw my money when the lock down started, I do not want to wait 32 days for my money, i want all my money back