MG
Mxolisi G

1 reviews | Active since Jan 2011

13 Mar 2019, 10:24

I am disgusted!!!

I recently app**** for a credit card limit increase and I must admit that Nedbank thoroughly embarrased me!!

When I opened my credit card account around 2017 I intentionally set my limit to R20,000, of which at the time was sufficient. Since then my credit card requirements have changed, hence my need for an increase.

To my shock and dismay, Nedbank saw it fit to approve an additional increase of R6,000, totaling R26,000 for my new limit, when I had stated that I was applying for the maximum limit for my credit! Like I said, I required a significant enough adjustment and that's why I requested the maximum limit.

This means that Nedbank feels I am only worth a R6,000 increase when I am currently in a far stronger financial position than I was when I opened the account around 2017 (and the maximum limit at the time was above R50,000, of which I voluntarily reduced to R20,000 mind you!!).

I then decided to approach my main bank (not Nedbank), and apply for a credit card with them, and they provided me with a maximum credit card limit which is over 6 times the maximum limit Nedbank was willing to approve me for. Yes you read correctly, more than 6 times the value that Nedbank believes I'm worth!!!! I wonder, could this be some form of **************???

I had been planning on moving my investment accounts to Nedbank before this nonsensical issue, and also possibly open up a business account there as well in the not too distant future; however, I am happy to say that I have subsequently closed my credit card account with Nedbank, and that I will never again make the silly mistake of thinking I can do business with such a bank! I am disgusted!!!

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Replies (1)
Nedbank
Nedbank's reply13 Mar 2019, 10:34
Official
Dear Mxolisi
Thank you for bringing this to our attention. Our Team will be in touch with you to assist further. Kind regards
Client Service Support