1 reviews | Active since Aug 2017
i am charged now for a transaction I made in April
I have a cheque account with nedbank, they take long to charge transaction when I swap, I just saw a r188 charge on my account and when I query this they told me that it was for items that I bought in April, why would I swipe for something in April and get charged for it in August, this does not make sense and I feel like I am being exploited and now I have to pay for something that I dont even remember purchasing. I never even agreed to an overdraft but I get charged r90 for a transaction that failed. this is disgusting service.
Dear Ntombikayise
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Ntombikayise
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team