How much longer

I recently sold and bought property and both my home loans are with nedbank <br> <br> However the service from both bond registration attorneys have not been great and have caused delays to the transfer process perhaps it is time to review your selection process or something <br> <br> Please can I be advised of what my settlement amount was as I believe I paid extra my statement last received showed a balance of 402000 but I was advised I need to pay 418000 plus and also how long will it take to be refunded as registration was eventually finalised today after numerous delays since October<br>