How long does it take to reinstate the account?

my Nedbank account was suspended and i immediately requested Nedbank to reinstate it, I emailed all the documents they requested from me for account reinstatement last week on Thursday. I even alerted the bank in writing that my Client was going to make a payment into that account on Tuesday the 3rd of March. I was assured by the bank that the account will be reinstated by then. I then send confirmation to the client. To my surprise the client made payment to the account on Tuesday as agreed but the payment can't be traced because Nedbank South Gate still has not reinstated my account. I reported this to the bank on Tuesday and emailed proof of payment from the client but to date Nedbank has not reinstated my account and I don't even know if the money is with Nedbank or not because the client says it's not back to them. I am about to loose business because of *********** managers. Small businesses will not survive in SA with such treatment from major banks. <br> <br> I would like to compliment Mr Thabang Sithole for trying to assist but the Nedbank branch in question is not interested in assisting me