DR
Daniel R
1 reviews | Active since Jun 2014
21 Apr 2015, 08:27
How long can it take
I app**** for a overdraft last week Tuesday already. Firstly there was something wrong with my profile on the Nedbank system, this took two days before this was fixed.<br> On Thursday last week they approved the overdraft......today still (5 working days later)I am waiting for them to send the contact and to load the overdraft.<br> Thus, to get this in place took the bank 8 days until today...and it is still not done!!!!<br> And there is nothing they can do to speed up to process (according to the consultant and the Nigel branch)<br> How can this take so long......???<br> This is bad service and I surely hope Nedbank can get this sorted ASAP.<br> <br>
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Replies (1)Nedbank's replyOfficial
21 Apr 2015, 09:00Hello WernerRoets,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
Nedbank's reply21 Apr 2015, 09:00
Official
Hello WernerRoets,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
