1 reviews | Active since Jul 2016

01 Jul 2016, 11:38

house problem asbes

<p>hereby we had a loan by nedbank and then we want to sell house and then all is canselled by agent because we cant sell reason is asbestos no we tried for 2 hours on the phone and noone can help us also we went to vaalmaal branch in vanderbijlpark to speak to branch manager and the said we must speak to banker because she is to busy to make a appointment so we left and thougt we can goe to nedbank in town and there the manager was rude and said we must talk fast because she is in a hurry how van we talk to someone to solve aproblem but she is in a hurry</p>

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Replies (7)
Nedbank
Nedbank's reply01 Jul 2016, 11:58
Official

Dear Cornelius,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

's update05 Jul 2016, 13:32
Reviewer Update

the phone me on friday and nothing yet i think i must asked carteblance to help me and i must get newspapers because i lost a job now because of the house

's update20 Jul 2016, 08:13
Reviewer Update

hereby i am still not happy with my nedbank house no one help the right way everything take also 2 weeks no im tired of asking and no i need to get more advise from my attorney and also will publich this on speakout and carteblance because this sounds like a case

's update20 Jul 2016, 12:52
Reviewer Update

i just want to tell Bianca thanks for be so rude and her sarcastic way she spoke to me now i see what type of persons is working in the bank they dont help just think ja just solve it so that we can get the cleint of my back but i dont think it is the way to tread a ***** case or a situation

's update22 Jul 2016, 07:19
Reviewer Update

Dear Nedbank hereby we ask what can we do about our house situation cant sell it becaus it is asbestos and health risk so at this moment i still without a job and no one wants to give us a proper answer this problem is already 6 months now and we dont get it solved

nedbank self said the house have no value so please let meknow what can we do

my nr is ********** 191 Corne Smit

Nedbank
Nedbank's reply22 Jul 2016, 07:57
Official

Your remaining concerns are noted, and a resolution manager will contact you directly to discuss the way forward.

Best regards

Client Experience Team

's update15 Aug 2016, 08:07
Reviewer Update

hereby i am not happy with the results for the outcome of you disicion at this moment i must pay for a full bond but house is non value i asked people to phone me but no one come back

im tired of all the stories nedbank have and i realy need to solve it it is now a few months and no answer is be gining on the right way

my number is ********** 045