House Broken into - 3 days security doors and gates not resolved(Home owners insurance)

<p>I am a policy holder with nedbank, I have been a good customer to them over the years, my home was broken into on friday (During the Day), their service providers have still not fixed my front door and gates, My wife and I are at work stressing about the safety of our 10 month old daughter who is at home , with my wifes mom, and another 11 month old of my wifes sister. we were patient that no one could assist us over the weekend, it is monday mid-day, there is just no urgency in this matter, or we must get someone else to come and fix everything.</p>