Horror bank

I have a new Checque account since the beginning of July and so far I have only experienced poor service from Nedbank and a lot of unnessasary running around. 1. Went to Nedbank on 9 July to pick up my new bank card but only to find out that it was sent to the wrong branch. I specifically requested the card to be delivered to a specific branch and not CBD as it is not safe to go there. The branch had to re-order a new card. 2. Collected new card at the locker but I could not link my card to the app. 3. Went to the branch for the 3rd time for the card to be activated. 4. App**** for a credit card on 26/07 and the lady requested my recent payslip which I requested from my head office. 5.28/07 (2 days later) I received a phone call from Nedbank that they can only finalise the application once they receive 3 months payslips. I have to request this from my head office again. Nedbank should have requested 3 payslips from the beginning and not 2 days later. 6. As per the below, credit card application still not complete. E-mailed bank statements to the service department on 28 July and since then no feedback, e-mails or sms received from Nedbank. 7. This is a new account and Fica at the branch. Yesterday I received a phone call that I need to go to the branch to Fica. Told the lady that this was done a week ago. Now my account is “pending activation” on the app

All the above in less than one month!