1 reviews | Active since Oct 2017
Horrified
I have opened a ***** case with Nedbank over a month ago. Not a single person I dealt with were helpful or sympathetic about the money that was ****** from my account. It gets worse, no-one has contacted me about progress.
As soon as this gets resolved, I will find a different bank where they don't treat me like just another number or just another ***** case (seems there are many).
If this is the attitude of the people who are suppose to work with my finances, I think there is still a long way to go!
Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Your contact details
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,
Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Your contact details
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,