Horrific Service

So dissapointed in the service from Nedbank. App**** for an increase on my credit card 2 weeks ago. Firstly the app put through two many applications, now they say there is an application though NO ONE can help me. I have called everyt day, emailed my bank statments to them 30 times and no one has even bothered to call me back.

Worst is I had just paid them off R67 000 and needed an urgent increase . No one was even bothered to try and help and still waiting for these sales peope to call me back. 2 weeks just for small increase? Waste of my time to send documents every day and phone calls and no one even knew how to help.

Horrific service!!! If you are not bothered about your clients, why are you in business? I will no longer be banking with Nedbank, thanks so much.