Horrific service - A constant battle

I am now extremely appalled at the service rendered by Nedbank.

I thank them for all the times they have helped me but after the call I received yesterday where the agent blatantly put the phone down in my face uninterested in hearing my story.

I work in the hospitality industry. I do not get a full salary. To he honest, only 20% thereof.

I have pleaded and pleaded but they just don't care anymore and at the end of the month, once they have debited my account there's a ZERO amount left in my account. I have then have to waste money on airtime to call back and forth to have them return the money. I have made numerous arrangements but still, they at that point now they just don't care anymore.

I don't think they know of how stressful this is having a family of 4 to feed. They have no idea. Absolutely no idea and actually don't give a **** anymore.

If only they could feel what I feel and so wish I could make them feel what I feel.

How many times, because of them, Nedbank, that pushes you to breaking point as it is a constant battle.

I am so appalled at their service really.