Horrific Service

<p>In January my vehicle account was sitting on R135 000.00. Recently I received a statement the one I have been fighting with Nedbank MFC to get it it on monthly basis but still they haven't done so after 2years another thing that ticks me off, that my vehicle account outstanding is R166 000.00 called them for an explanation no one could answer instead they tell me they will have a manager to call me back it's been almost a month no call. So basically this means this means that I will be paying for a vehicle for 8yrs now that the statement shows an end date of 2021 instead of the initial one from the time I got the contract that is year 2018. In January I decided to put my monthly instalment up it seems as if that was a huge mistake to do because now the vehicle amount went up instead of decreasing. I am still waiting for someone to call me regarding this account that how is it possible that I am paying for 8yes when it's suppose to be 5yrs. </p> <p>This is a nightmare that needs to be fixed urgently. </p>