1 reviews | Active since Dec 2013
Horribly *********** bank
<p>I canceled my credit card with them twice now after settling the outstanding amount. The first time they kept sending me service fee statements so I had to pay for those again because some imcompetent employee didn't close my account properly. Now, nearly a year after the second attempt, I'm still getting monthly statements from them. When are these *********** imbeciles gonna start delivering a better quality service?<br />Or, is this just another case of a drastic drop in service delivery that seems to be the norm now in this "new" south Africa we live in?<br />I closed my account with them because Nedbank is just a terrible bank with the worst service I've ever received from a bank.</p>
Dear Christo.
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Christo.
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
I was contacted by a representative from Nedbank and assured that the issue is now resolved. I'll wait until next month to see if I still get service fee statements.
I was contacted by a representative from Nedbank and assured that the issue is now resolved. I'll wait until next month to see if I still get service fee statements.