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Frans B
1 reviews | Active since May 2015
26 Jun 2018, 10:02
Horrible time consuming Global Forex payments.
I am a client of NEdbank for close to 25 years - ok my mistake. The Global office (Forex payments) are **********ly slow, cumbersome, no feedback, call center phones not answered. Honestly pathetic. Why do i always have to complain to get things done?
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Nedbank's replyOfficial
26 Jun 2018, 10:55Dear Frans ,
We have noted your concerns regarding our Global business payment department , kindly note that a Resolution Manager will contact you to discuss the matter.
Regards
Client Service Support
Nedbank's reply26 Jun 2018, 10:55
Official
Dear Frans ,
We have noted your concerns regarding our Global business payment department , kindly note that a Resolution Manager will contact you to discuss the matter.
Regards
Client Service Support
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Frans B's updateReviewer Update
29 Jun 2018, 07:29Have received call from 2 people from Nedbank and yes, much appreciated, payment has been made. As requested with my application i asked for a confirmation of the rate when done. Normally they send me a e-mail with the rate achieved. Have not received it yet.
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Frans B's update29 Jun 2018, 07:29
Reviewer Update
Have received call from 2 people from Nedbank and yes, much appreciated, payment has been made. As requested with my application i asked for a confirmation of the rate when done. Normally they send me a e-mail with the rate achieved. Have not received it yet.