HORRIBLE/TERRIBLE/FRIGHTFUL SERVICE

Good afternoon<br> <br> I am absolutely disgusted at the way my cheque account application is being handled!<br> <br> After banking with your competitor for over 15 YEARS, Nedbank makes a courtesy call to offer me a cheque account. At first I politely declined but after the sales agent made a solid case with regard to how beneficial a change would be I quite happily agreed and went forward.<br> <br> Now... We are a few days from month end and I am yet to do all my changes with my creditors... NUMBER ONE being my employer who deposits my salary and NUMBER TWO my vehicle finance payment which is as important to me!<br> BUT ALAS... I cannot do anything because UTI will not accept my proof address whether they deliver to my place of work OR my residential address. So how exactly did I open the friggen account to begin with???? I sent my friggen proof of address!!! WELL MR. WEBB... LET ME GET HOLD OF HASSLE FREE AND FIX THIS... after a 21 minute telephone bill I STILL have not left with any satisfaction.<br> How dare you offer a service yet you cannot follow through??? Is this the future I will have with your banking institution??? Is this the service standard set out and required by your financial institution?