Horrible services & unprofessional

<p>I have a loan that I took from Nedbank when my late mother was sick & I know that due to circumstances I could nto pay as I was home taking care of my mother. With the couble of debt incurred during that time of my life, I have been trying to settle or mke payments to all accoutns.</p> <p>I have phoned Nedbank couple of times requesting to reactivate the debit order in my account & I was told that they cannot activate it even though I tried to explain that I canniot go to the branch as I work Monday to Saturday & asked if they can send e an email with documents to confirm how much in wwritng I am willing to pay towards the aco****, i was told that it has been handed over to a third party collector who have been so incometent anf never responded to me auntil I logged a complain last in October and someguy came for me to sign documents to activate a debit order and until this day there are no funds debited for this loan.</p> <p>I keep on accumilating interest on this accoutn while I have been struggling to get evene an account were I can do an EFT payment towards the account. The collectoras well have been giving horrible services .</p> <p> </p> <p>Can someresolve this as soon as possible and provide me with the banking details or activate the debit order or I will report this matter to the credit ombudsman and the NCR.</p> <p> </p>