Horrible Service received at Nedbank branch in Bethlehem

On the 18th of March i went to make a deposit of R500 at the nedbank ATM in Bethlehem. The ATM accepted my deposit. 3 days later i tried to make a withdrwal from the ATM but was unsuccessful. I wnt inside the branch to enquire and i was told by a very unfriendly enquires clerk that my account was closed and that she does not know what to do.I went back in a week later and saw another consultant who made me complete forms and promised to come back to me by last week Monday,in vain. i went in last Saturday, saw the first consultant, who laughed at me. I asked for the manager or Supervisor. The supervisor also refused to come out to assist me.I resorted to phoning their Complaints centre, was given ref number:*** and was promised that someone will come back to me. I am dissappointed to say that up until today, nobody has come back to and i don't know if this bank will ever look after its customers.