DS
Danie S

1 reviews | Active since Oct 2018

08 Feb 2019, 16:50

Horrible service all round

For all the times I have had to visit this branch it has been a horrible experience. The service is the worst I've come across when having to visit any bank and when you complain it's shrugged off like it's nothing and they couldn't care less. Horrible service all round???????

0
Replies (3)
Nedbank
Nedbank's reply11 Feb 2019, 13:08
Official
Dear Danie 
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns. 
Kind regardsClient Service Support
DS
Danie S's update11 Feb 2019, 15:41
Reviewer Update
Today I tried to contact the branch manager with my complaint about my experience at the branch but was constantly redirected and even leaving a message for a call that was never done. The service is truly sad to say the least!!!
Nedbank
Nedbank's reply11 Feb 2019, 15:55
Official
Your comments have been noted and have been sent to the Resolution Manager.
Regards
Client Service Support