Horrible service

I had recently app**** online for a credit card and I received an sms to inform me that they were unable to approve my application. No reason was given as to why.

I called in to the call center, spoke to Sabelo, and after a lot of back and forth questioning I was told that the decision was made by the back office and he needed to find out from them why this was the case.

I was placed on hold and after a lengthy wait, the call was just cut.

I did not receive a call back or an email regarding maybe the call being cut by accident or giving me the information I requested.

This is horrible service and unprofessional. Not happy at all.

Mario Gregoriou.