GT
Genevieve T

1 reviews | Active since May 2017

25 May 2017, 11:37

Horrible Service

<p>Nedbank deducted R608 from my account on the 14th of May and admitted it was a "system error" but to date, they are still waiting for management to respond. No refund in sight and "management" doesn't give a flying hoot that I don't have money to buy food or get to work. I am canceling my account with this horrible ban****</p>

0
Replies (2)
Nedbank
Nedbank's reply25 May 2017, 13:04
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

GT
Genevieve T's update02 Jun 2017, 12:37
Reviewer Update

Hi, the money was finally paid back, but it wasnt even paid back into the account that it was taken from. The money was deducted from my cheque account and then for some reason paid back into my savings account.