TA
Tshepiso A

1 reviews | Active since Dec 2013

12 Dec 2018, 17:51

Horrible service

1st consultant failed to assist me and hanged up the phone in my ear. 2nd consultant promises to send the statement but nothing was received. 3rd consultant sent a statement out of the dates requested. Nedbank consultants clearly do not care about their clients and don't know what they are doing. I would be closing my account soon and would advice all customers reading this to do so. Nedbank service is just like horrible.

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Replies (1)
Nedbank
Nedbank's reply13 Dec 2018, 08:29
Official
Dear Tshepiso We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support