Horrible Horrible Service And Not Worth Trusting

***** case no CPT-74697, what a horrible and worst services I ever came across, how in the world does it happen that after using a ATM to withdraw money, all of the sudden my money gets missing and worst, I didn't even receive any notifications on my cell phone. On the day of the incident, ***** department call me to say they see unregular transactions going through my account which I was not even aware of, I told the consultant to block the card and his reply was he can't and that I need to run to the nearest branch, "Wow". Meanwhile his telling me this, my card is still being use at the time, I closest branch was Tembisa mall because I was in clayville on a visit, I requested to see a branch Manger and that I have an emergency, the consultant said we'll let you see her once she's available and asked if she could help but clearly she was useless and made be wait, Thabile the the branch manager in her reply said my card was clowned, meaning that is was somehow hacked into after calling ***** department.

How is it my fault that I use an ATM and my money get missing, is it my fault that nedbank is failing to check their ATM'S and service them regularly. Why are they not preventing the ATM'S from getting clients card's to be clowned, it can't be my problem and I deserve justice in this regard.

Gregory send me am mear email which did not even help and doesn't even give any sense of humor with the amount of money that I have lost, simply doesn't care nor is he concerned, I believe this is how they treat their clients. I deserve better that this and I need this matter to be resolved soonest.

Concerned Samuel Mahloma ***