1 reviews | Active since Jan 2025
Horrible experience with Proffesional Banking
Hi<br> <br> Well where to start.....<br> 1- Wrong cards ordered, went back total 6 times.<br> 2- Garage card account opened for with extra fees instead of just giving me the garage card that comes with the bundle. What a fight to get refunded!<br> 3- Re-ordered 2 x garage card as the are not aware of fees on the card ( If linked to credit card there is a extra fee that goes off per swipe)<br> 4-Not able to provide any information on Greenbacks rewards program.<br> 5- Double banking fees charges twice on my account and my wife's account.<br> 6- Extra fees going off my account that is unknown.... ( fighting this battle now) <br> 7-They don't know their fee structure and could not explain fees, they just said \read the pricing guide"when asked to elaborate. <br> 8- Nedbank does not respond to complaints lodged. <br> 9- Wife's account just reads \""Magtape\"" on statement and they are unable to assist with this issue. <br> 10- They are unable to set up a debit order from my credit card to go off from my current account. <br> <br> Be warned"
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
