Horrible Customer Service

Terrible service from Nedbank, you now use ******* tactics to try "scare" clients, and when called out on it they will literally ghost you and act like they have no cooking clue what you are on about ... everything needs to be investigated, but no answer has been received 8 days later ... The most patethic and useless bank I have ever used. And their service consultants are absolutely disrespectful, one in particular is Sihle from the Durban branch, apparently I was emailing too often to which she found quite annoying because she was not capable of doing her job to follow up and give me feedback. She also has NO telephonic skills, she can laugh at your frustration as well as speak over clients, clearly says a lot about what training was given by Nedbank