1 reviews | Active since Oct 2016

20 Apr 2017, 19:04

Horrible customer service

<p>I bought airtime via their app for R50,I didn't receive the airtime,I later got an sms that they acknowledged their mistake and would refund me shortly,its been more than 3 weeks but still no refund.I also called the contact center but still I haven't received the refund.</p>

0
Replies (1)
Nedbank
Nedbank's reply21 Apr 2017, 07:54
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team