Horrible Customer Service
<p>I am so loyal to Nedbank and it really keeps messing me over. I've been at the Sandton Branch so mamy times and I always go through the seyes horrible service. Today I went there to change my account to a cheque acc which they offered yet as usual I got there and there was no one at the from desk. I walked in and waved to a guy who was talking to another in one of the cubicles. Guy came out didn't even greet just looked at me, I told h what I required and as usual I was made to sit and wait although the bank was practically empty and some consultants were just laughing around. Again I left the branch unassisted, annoyed and super angry. Nedbank Sandton Staff change your attitude!!!</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Thank you for attending to my query so quickly. Got a call from the Branch Manager and he set up an appointment for me the very next Morning. I was assisted by Bronson and the service was so quick and very helpful. He helped me with everything I needed. Thank you Nedbank Sandton for restoring my faith in my bank.
Thank you for attending to my query so quickly. Got a call from the Branch Manager and he set up an appointment for me the very next Morning. I was assisted by Bronson and the service was so quick and very helpful. He helped me with everything I needed. Thank you Nedbank Sandton for restoring my faith in my bank.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
