Horrible attitude

<p>Thursday 15 December 2016 we went to open a group account with my colleagues . we arrived before the bank opened. we were given a ticket at 09:01 and only received service at 09:21 ticket number A002. We were sent to see Lomile Kulube. She asked us how she can assist which was fine. We then gave her our documents and she asked where the letter of constitution was of which we told her we do not have because it was not stated on the nedbank website of which she said she doesn't update the website but she will mention it to her manager with attitude . We then explained our situation that this is the only opportunity we have to open the account can we email it to her of which she started giving bad attitude saying no, go type it and that Nedbank needs to pay them (till now I do not understand how that came about). We decided to leave and she said just know no other banks will help us. We told her there's no need for her to be so rude and give us attitude. she had no remorse whatsoever and said she's the best in the branch. We went to Standard bank and I must say we received the best service and opened our Group account with them. </p> <p> </p>