Horrible and Stressfull

<p>I have been with Nedbank since 2012 when i was still a student then i recently started working and was offered a credit card,same month i took the credit card i lost my job at that time and kept getting small jobs meaning i could not pay it off,then in February of 2017 i got a permanent job,by this time my account was already handed over, then in may nedbank deducted an amount R368.00 from my account which i did not dispute in June their debt collecton agency called me and i set up a payment plan with the lady of 400 every month on the 28th.</p> <p>She then said to me they will be able to deduct the first payment in July becuase it was on the 17th of June when she called me so i agreed and said to her i will make the June Payment cash at any branch close to me</p> <p>on the 27th of June an amount of R4193 was takeNn out of my account and i am now left with nothing i went to dispute this at nedbank because this is not what we had agreed upon and while i was there the debt collection agency called me saying nedbank took their money even though we had set up a payment plan</p> <p>I spoke to nebank's legal department to try and get some of the money back as this is not what i had agreed with them</p> <p>The lady that i spoke to on the morning of the 28 June 2017 from the Legal department assured me that they will refund the money and keep R500 again i agreed because i was in any case going to make a cash payment as agreed with the collection agency</p> <p>after 24 hours no money was in my account so i again went into the branch and spoke to a lady called Mpho who is apparently the controller in the legal department and is the one who was supposed to release the funds</p> <p>she told me the debt collection agency says there was no payment plan and that it ws difficult to get ahold of me and therefore im not due a refund</p> <p>This is a lie and i infomred her that if i had planned on not paying this debt i would have changed banks but because i knew that at some point i will settle my debt i stayed with nedbank ,now that i am they take my whole salary</p> <p> </p> <p>I AM BEYONG THE WORD STRESSED I HAVE NOT PAID RENT,FEES AND HAVE NO FOOD I NEED THE MONEY BACK</p>