********** Service.

What ********** service. My app has not been working for about two weeks. I was told to uninstall and reinstall. Of course all my sign in credentials were then gone. The app does not open. Nobody can help. I was told to go to a branch, had to take time off work, went to the branch, which is not close by. At the branch the staff could not help with the app. They did try to help by resetting my internet sign in. This morning I could not sign in on internet. Sent a tweet and the ping pong started all over again. I tried calling help line - no success. Tried calling complaints line - no success. Sent an email. No reply.

My funeral policies have not been paid, but hey, that is not important.

If it was not for my credit card debt I would close this useless account.