********** service

6 Issues 1) I recently took out a credit card with Nedbank. The Repayment schedule was to debit my FNB account in full on the second of every month. The debit didn't happen, so to protect my credit score I went in to their Northmead branch to pay. 2) Their corporate teller had two consultants but wasn't assisting a corporate client, that then used the only teller that was available, handling an obscene amount of cash in front of the whole shopping centre. 3) Some clients reported that they have been waiting more than half an hour. at which point I requested to speak to a manager. I was told that she had been locked in her office all day and wasn't available to assist clients. 4) As this was unfolding the teller was discussing the clients in the que with the client she was serving and it was apparently extremely funny., I eventually left without being assisted. Now I need to jump through hoops to pay my card. 5) I was considering opening a new business account with them and requested a call back yesterday that never happened either. Obviously this won't be happening anymore, based on this experience. 6) I still haven't received my American express card either.

This is pathetic for a lack of a stronger word.