1 reviews | Active since Sept 2016

03 Jul 2017, 11:07

********** Non service

<p>No person in for example, unavailable for 15 minutes? Are you kidding, it's not lunch time? How do you have no one to fill the post for 15 minutes, this is a business, you may as well close your door & put a gone out for lunch sign outside? Who pays for service delivery when it's done at the banks time frame & not the client. Come on nedbank, you should consider closing sunward park branch down for the incompetencies that are continuous , disgusting to say the least</p>

0
Replies (1)
Nedbank
Nedbank's reply03 Jul 2017, 11:11
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team