Honouring fee ****

Nedbank, you need to credit my account. You charged me an honouring fee for transferring funds between my banks. What exactly was honoured, your billing is just something. Now you are advising me to go to a branch to have it reversed, its the covid era. I am not going to the branch credit my account. I have bought your honouring story before not again. I made a transaction based on available funds. Stop with feeding on your clients. I am already paying fees so why take chances. Credit my account and leave it updated.