CF
Chris F
1 reviews | Active since Aug 2010
26 Jun 2015, 15:26
Honouring Fee Due to their error
Nedbank! You have charged me honouring fees even though your computer system duplicated my transactions on 15 and 16 June. Is it fair that my account was overdrawn because your charges went through because of the duplications your system caused? No I don't think so!
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Nedbank's replyOfficial
26 Jun 2015, 15:45Hello chrisfo,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply26 Jun 2015, 15:45
Official
Hello chrisfo,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team