sS
scarlettblphillips S

1 reviews | Active since Nov 2016

21 Nov 2016, 13:02

HonFee - This is why the poor get poorer!

<p>I have had my first exeprince of an HonFee - Thanks Hello Peter fellow complainants for informing me of what this is because up until today I had no idea I could go into debt on a Cheque Card I clearly wrongly assumed my card would be declined if I didn't have sufficient funds. </p> <p> </p> <p>Nedbank - If I already have insufficient funds, what makes you think that I would rather pay another R90 than simply have my card declined? </p> <p> </p> <p>Personally I think it is a just a clever nasty way for Nedbank to make a quick buck. </p> <p> </p> <p>2 Honfees later, R180 poorer and very dissapointed Nedbank Customer, I assume I won't be getting my money back but at least you will know why you lost me as customer.</p>

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Replies (1)
Nedbank
Nedbank's reply21 Nov 2016, 13:58
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team