HONFEE MUST FALL

5x HONFEE OF R90!!!!!!!!!!!!!!!!!!!!!

This is the most atrocious service I have seen thus far from Nedbank. I made purchases on the 18th to the 20th of August 2018 with a positive Bank balance and got charged a R90 Hon fee for each one on the 23rd. How the heck does something I purchased on a weekend of the 18th get a penalty charge so long after I have purchased it? The is utterly poor service from Nedbank. You cannot penalize the customer because your processes in transactions are too SLOW!

I am really thinking about switching banks and taking my money elsewhere! I expect all these charges to be reversed. This is not the first time I am experiencing delayed transaction with you. all the other banks transactions are seen instantaneously when making purcahes, why does Nedbank have a 2-3 day delay, This is unacceptable!

I have logged a call with Your call center and escalated my issues to them. I have spoken to Devin and my call ref is ********** 6.

regards,