LD
Lillian D
1 reviews | Active since Jun 2012
19 Jun 2015, 07:22
Honfee charged 2 month after??
Honfee charged 2 months after the actual transaction, how is that even possible?? I paid for the doctor on the 16/04/2015 and was only charged for the honfee on the 10/06/15 how is that even possible. If (and I say If) there was no money in the account why only charge for it 2 month later? My salary goes in on the 28th of each month 28/04 - 28/05 and you only take it on the 10/06??? <br> <br> This is not acceptable..... Milky lane payment went of on the same day - I can't remember when I went to Milky Lane. Why do these payment's take so long to go off?? 2 days yes but 2 months is unacceptable. <br> <br> I am not impressed.
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Replies (1)Nedbank's replyOfficial
19 Jun 2015, 08:48Hello Duvenage76,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply19 Jun 2015, 08:48
Official
Hello Duvenage76,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
