1 reviews | Active since Mar 2015
HonFee @ R90 per transaction
I have been charge 10!!!!!! R90 HonFees = R900. Each time i swiped my card i received an SMS notification of the transaction. I also confirmed that I had sufficient funds in my account before swiping. This HonFee only comes up after my debits show on my Statement. Yet at the time of swiping I had enough funds in my account. The call center tells me i never had enough funds in my account at that time. So why on earth did the transaction then not decline????? I know I had enough funds in my account!!! When swiping my card i had sufficient funds in my account. I received the SMS showing this. I am so disappointed with this **** bank. I have been with them for years now. R900 in charges is totally unacceptable. I will be moving my account to FNB which gives better bank fees and a lot more products and services. This bank is horrible and I certainly will not refer anyone to them. I will probably not see that R900 again. Ridiculous!!!!!
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
