GL
Gean L
1 reviews | Active since Aug 2013
22 Jun 2015, 12:37
HonFee
I did some transactions on a online store. After each transactions I got an SMS from Nedbank with my account balance. Both my transactions when thru and according the the sms I received from Nedbank I still had funds available, 2 day later I see the deducted R 180 from my account for Honfee. how can they send me SMS's saying I still have funds available if that's not the case.<br> <br> I would like the R 180 reversed
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Nedbank's replyOfficial
22 Jun 2015, 12:59Hello geanl,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,
Nedbank's reply22 Jun 2015, 12:59
Official
Hello geanl,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,