IM
Itumeleng M

1 reviews | Active since Apr 2014

12 Jun 2015, 15:35

HONFEE

I am very very angry with nedbank, having to be their client for so long and they still do no seize to make me angry. I have been billed 4x Honfee charges of R90 rand each and when I call the call centre im told that it takes a transaction 24 hours to update, I mean what kind of nonsense is that. When I do a transaction I make sure that I have money first before doing it and all of a sudden I am told that I need to wait 25 hours to make sure they are deducted from my account. Honestly this is it for me I am honestly going to move my salary to be paid elsewhere and maybe I will finally be happy. What happened to when you don't have money you don't finish and klaar, now they honour other places on my behalf like I asked them and worse of all its places I swiped having had money in my account.<br> That's really it for me I am done with NEDBANK!!!

0
Replies (1)
Nedbank
Nedbank's reply12 Jun 2015, 16:41
Official
Hello Itumeleng31,


We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team

Best regards,