IM
Inno M

1 reviews | Active since Dec 2015

17 Dec 2015, 12:33

HonFee

I am not sure whether to be angry with nedbank to have chraged me fees I am not aware of. My statement shows I have been charged HonFee of R90 twice for payments made at checkers and caltex. what aggrivates me is that I swiped my card on Nedbank machines, now i'm being charged for something else, why was the money not deducted immediately from my account, as an sms came trough showing a certain amount had been reserved for the transactions. what is the point of havng a convenient way to make payment that doesn't work. I am very disappointed.

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Replies (1)
Nedbank
Nedbank's reply17 Dec 2015, 12:38
Official
Hello MochelaI,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team

Best regards,