MR
Musiiwa R
1 reviews | Active since Feb 2017
31 Jan 2018, 08:49
Honfee
December 2017 i was charged R80.00 as honfee of which i enquired with the referred reference on statement and they said they knew nothing about that amount then this week same thing happened and with multichoice where in today i just learnt that its when account is in negative. I had transferred money in to cheque account for the debits but still was charged another R90. Please refund my R170 as your system is unfairly charging us and to slow with transactions update. If applicable close the overdraft if there's any. ****ed!
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Replies (2)
Nedbank's replyOfficial
31 Jan 2018, 09:00We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply31 Jan 2018, 09:00
Official
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
Nedbank's replyOfficial
02 Feb 2018, 14:54Dear Mr Ravele
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
Nedbank's reply02 Feb 2018, 14:54
Official
Dear Mr Ravele
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,