NM
NIGEL M

1 reviews | Active since Aug 2016

01 Nov 2016, 18:03

HON FEE R90.00

<p>Again this bank gives OLD Mutual access to unauthosed Debit orders and still charge me a HON FEE R90.00 when they find no funds. This is poor and disapointing. I will be moving my account to a more competent bank.</p> <p> </p> <p> </p>

0
Replies (3)
Nedbank
Nedbank's reply02 Nov 2016, 08:31
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

NM
NIGEL M's update21 Nov 2016, 08:00
Reviewer Update

Good day,

This issue was resolved so swiftly. Great service from the Nedbank customer care team.

It has definately changed my opinion.

Best bank ever!

Thank you so much.

Nedbank
Nedbank's reply21 Nov 2016, 08:19
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.