CB
Chantelle B

1 reviews | Active since Apr 2016

19 Apr 2016, 12:57

HON FEE ?????

Since Easter weekend, I am not very happy with Nedbank's Services.<br> <br> Normally I can check my available balance and i know what i can spend, but lately my account always seems overdrawn, because the available balance and what is in the account does not match. But on top of all that I now have to pay HONFEE's till im blue, <br> <br> I have contacted nedbank it took two weeks for them to come back on a complaint. <br> <br> Got a phone call that was no help at all, that my account was now overdrawn and best of all transactions taking a week to clear from a restaurant, and they phone the same day to find out when i can pay them back..<br> <br> <br> I have always been so happy with nedbank, but this last month has been hell on my finances.<br> <br> why do I have to pay for charges I have no idea what it is for or what it actually is!

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Replies (1)
Nedbank
Nedbank's reply19 Apr 2016, 13:25
Official
Hello Un_HaPPy =),

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team