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nkosingiphile M

1 reviews | Active since Jul 2016

23 Oct 2018, 11:47

HON FEE

Nedbank you keep charging me hon fees(R90 rand each transaction) for transactions that I made when I thought I had money in my account because of your very slow system. It hurts now, every month I have to pay you these fees….why don’t you update our account balances immediately after transacting like other banks or restrict us from swiping if we have reached a zero balance. We are being punished for something we are not liable of, you are punishing us for your unresponsive system. I am moving to another bank, am hurting a lot.

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Replies (1)
Nedbank
Nedbank's reply23 Oct 2018, 12:06
Official
Dear mckeys
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support

Best regards,