Homeloan Error

<p>I app**** for a Homeloan from Nelson Santos at Nedbank. When we app**** for the bond we requested a 100% bond. This was not given and we had to raise 10% as deposit. When we went to sign the bond registration do***ents at Bavin Inc, we found that a clause had been included that we would sell the current house my fiancee owns, we had never included this anywhere in the deal. When I quizzed Nelson about, he himself was shocked and promised to call me and give me feedback. He failed to do this. Only when I in exhasperation sent him an email, then only did he respond and he copied my estate agent et al on the email which should have been a private conversation about my ability to afford the bond. Even thereafter, he apparently is working on the application yet not communicating with me, I hear from my estate agent about the do***ents he needs. The promise of a bond yet at Nedbanks terms that were not agreed to by us left a bitter taste in the mouth, the lack of an apology and an explanation from Nelson further adds insult to the injury. Now we are losing a potential investment because of Nedbanks lack of good service and introducing things by themselves without our agreement.</p>