Homeloan complaint

My Name is Margaret Sebelebele and i have been a customer of Nedbank for more than 5 years. I made a homeloan application three weeks back for a house worth R 550 000, and i was given a decline response from an automatized response. I re-app**** again because i didn't understand the reason for the decline, they ask for further information regarding my assets and i furnished it, including the current property that i own and it is fully paid, my cars of which 2 are paid for and the one i am still paying. I have a good record with Nedbank and my credit cards and my just save investment is with them, i have had other loans previously with them and i have now closed them. I have also enclosed extra income from my other property but they are still declining, its for the 3rd time now. My Problem is, late last year around September i made a homeloan of which they approved but that one was for R 450 000 but because they approved it late i lost the sale, so now i am doing another application they are declining and nothing has changed with regards to my financials. Nedbank has made nothing happen for me in past 6months, i am seriously considering changing banks.<br> <br> Very unhappy customer.