1 reviews | Active since Sept 2015
Homeloan Approval ****
<p>I purchased a home in September 2016 and moved into the home in October. I immediately recognised some issues with the roof leaking extensively. I reported the issue to Nedbank and the seller. I was not able to get any way forward from either parties. I then submitted an insurance claim with Nedbank as per their recommendation and the claim was rejected due to poor maintenance. I then got an independent inspector to send a report on the roof. I also decided to have the COC checked and found that the DB is *******, and highly dangerous. </p> <p>I have reported the ******* DB COC to the electrical board. I have also consulted with an attorney and am suing the seller for the ******* DB and poor roof conditions. All this constitutes an ******* sale and I have not ruled out returning this shocking home back to the seller. </p> <p>I would never have purchased this home knowing the condition of it. Nedbank sent their own inspector prior to authorising the loan...yet, with all these defects, Nedbank still financed the house.</p> <p>Nedbank insists that they CANNOT and WILL NOT assist us in sorting out this mess...we are now left to carry the cost of these latent defects.</p> <p>Surely, if Nedbanks inspector had done his job correctly, these defects would have been picked up and the loan not authorised on grounds that the house is not according to regulations. We now sit with a house which is a dangerous mess...and a cost of over R300 000 (according to quotes) to get it fixed...and NO help from Nedbank.</p> <p>I am desperately disappointed in Nedbanks total lack of interest in helping us sort out this issue...we put our trust and hard earned money in an institution, that promises that they have our best interests at heart...yet, as soon as they have our money...stops caring!!!</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
