1 reviews | Active since Mar 2017
Homeloan 2006 : Property sold but Homeloan still active after 11 years . And I now cant afford the new bond because amount reflects on my my monthly expenses
<p>I sold my property in 2006 and after 11 years I decided its time to buy another property.However when I try to apply for another property ,that bond from 2006 is still active and it shows I have have been paying for this religiously on my credit history - But I have NOT ,because this property is sold and no money has been debited off my account </p> <p>The situation now is ,I have sold my current house and we cannot meet the affordability because my credit history shows I have a Nedbank expense every month.</p> <p> </p> <p>I called Nedbank complaints last Friday 10th March ,spent almost an hour and half on the phone -Only to be push between the the Homeloans and Homeowers Insurance -like its a different company .I still dont have a resolution and my family will be on the streets soon because I cant get a bond ( It seems I cant afford it ) All thanks to Nedbank Homeloans </p> <p>I will never take another homeloan with Nedbank -I'd rather die </p> <p>Whilst Nedbank consultants decide weather or not to call me </p> <p>I have to tell my kids ,I dont know where we are going to Live </p> <p> </p> <p>Account number : ********** 100101</p> <p>I want this resolved ,not for but for my Kids </p> <p>Daisy Pillay</p> <p> </p> <p> </p> <p> </p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Noted ,Thank you so much
Noted ,Thank you so much
Hi Guys
What is happening with this ?
I've heard that this could take 21 days to resolve (when I tried to call for progress) ,My family and I will be on the street by then
This is not a result my doing but Nedbank - Why should we pay for the mistakes of Nedbank
Fixing this in 21 days is unacceptable
If this doesn't work ,I will protest outside a Nedbank if I have to -to get resolution
Hi Guys
What is happening with this ?
I've heard that this could take 21 days to resolve (when I tried to call for progress) ,My family and I will be on the street by then
This is not a result my doing but Nedbank - Why should we pay for the mistakes of Nedbank
Fixing this in 21 days is unacceptable
If this doesn't work ,I will protest outside a Nedbank if I have to -to get resolution
An Investigation is being done by the Resolution manager and she has been liaising with you, please continue to liaise with the her for updates and feedback on your complaint.
Kind regards
Client Experience Team
An Investigation is being done by the Resolution manager and she has been liaising with you, please continue to liaise with the her for updates and feedback on your complaint.
Kind regards
Client Experience Team
Dear Nedbank
I want to say thank you for helping us with the urgency the situation called for .
You have saved our lives - literally!
Claudine Pillay -Thank you for facilitating the Nedbank promise to me !
Once again ,a big thank you to all teams involved
Daisy Pillay
Dear Nedbank
I want to say thank you for helping us with the urgency the situation called for .
You have saved our lives - literally!
Claudine Pillay -Thank you for facilitating the Nedbank promise to me !
Once again ,a big thank you to all teams involved
Daisy Pillay
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
